IntelliCell

IntelliCell App User Guide Welcome to the IntelliCell app, designed to give Intellimali account holders a convenient and secure way to manage their accounts on the go. This guide will help you navigate the app and make the most of its features. Getting Started Download the App: Visit the App Store (iOS) or Google Play Store (Android) and search for “IntelliCell.” Tap “Install” to download and install the app on your device. Register Your Device: Open the app and follow the prompts to register your device. Note that only one device can be linked to your account. Attempting to register multiple devices will result in account suspension. Ensure that your cell phone number is correctly updated with both Intellimali and your funder to receive important notifications. Log In: After registering, log in using your account credentials. This will give you access to all the features of the IntelliCell app. Using the App View Account Balances: On the home screen, you can quickly view your current account balances across all your Intellimali accounts. This helps you stay informed about your available funds. Request Payment Vouchers: To request a voucher, navigate to the “Vouchers” section. Enter the required amount and follow the prompts to generate a voucher for payment at participating merchants. Update Bank Details: If you receive a cash allowance, you can update your bank details directly in the app. Go to the “Bank Details” section, input your new details, and save the changes. Register Your Card: For eligible account holders, you can register your Intellimali card through the app. Navigate to the “Card Registration” section and follow the instructions to complete the registration. Pay Your Accommodation: If you have an accommodation allowance, you can pay your accommodation fees directly through the app. Go to the “Accommodation Payment” section, select the amount, and complete the payment. Find Nearby Merchants: Use the “Merchant Locator” feature to find merchants within a 10 km radius of your location. This tool is helpful for finding participating stores and service providers where you can use your vouchers. Change Your PIN: To change your PIN, go to the “Change PIN” section. Follow the prompts to securely update your PIN for added account security. View Transaction History: Access a full list of your recent transactions in the “Transactions” section. This helps you track your spending and manage your finances more effectively. Important Notes Single Device Registration: Remember that only one device can be linked to your account. If you attempt to register another device, your account will be suspended. Keep Your Information Updated: Ensure that your cell phone number is correct and updated with both Intellimali and your funder to receive all notifications. Security Tips Secure Your Device: Enable security features such as a passcode, Face ID, or fingerprint recognition on your device to protect your IntelliCell app from unauthorized access. Monitor Your Account: Regularly check your balances and transaction history to ensure there are no unauthorized activities. Support and Assistance Contact Support: If you encounter any issues or have questions about the app, you can contact Intellimali support through the “Help” section in the app or visit the Intellimali website for additional support resources. App Updates: Keep your app updated to the latest version to ensure you have access to the newest features and security improvements. Tips for Using the App Check Balances Frequently: Regularly checking your account balances helps you stay on top of your finances. Use Merchant Locator: Take advantage of the merchant locator to find nearby stores where you can use your Intellimali vouchers.