IRS2Go

**IRS2Go App User Guide** Welcome to IRS2Go, the official mobile app of the Internal Revenue Service (IRS). This guide will help you navigate the app and make the most of its features to manage your tax information efficiently. ### 1. **Getting Started** **Download and Install:** - Visit the App Store or Google Play Store and search for "IRS2Go." - Download and install the app on your mobile device. **Open the App:** - Once installed, open the IRS2Go app from your device's home screen. ### 2. **Checking Your Refund Status** **Check Refund Status:** - Tap on the "Refund Status" option on the main screen. - Enter your Social Security Number (SSN), filing status, and the exact refund amount from your tax return. - Tap "Submit" to view the status of your refund. ### 3. **Making a Payment** **Pay Your Taxes:** - Tap on the "Make a Payment" option. - Choose your preferred payment method, such as Direct Pay, debit or credit card, or other payment options. - Follow the prompts to complete your payment securely. ### 4. **Finding Free Tax Help** **Locate Free Tax Assistance:** - Tap on "Free Tax Help" to find Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) locations near you. - Allow the app to access your location to display nearby assistance centers. - You can also search by entering a ZIP code or city. ### 5. **Signing Up for Tax Tips** **Get Tax Tips:** - Tap on "Tax Tips" to sign up for helpful tips from the IRS. - Enter your email address to subscribe to the IRS newsletter and receive important tax information directly to your inbox. ### 6. **Staying Updated with IRS News** **Latest IRS News:** - Tap on "IRS News" to view the latest updates and announcements from the IRS. - Stay informed about any changes or important information regarding taxes. ### 7. **Using the Phone Feature** **Contacting the IRS:** - Tap on the "Contact Us" option to find phone numbers for various IRS services. - Tap on a number to call directly from the app. ### 8. **Understanding App Permissions** **Location Access:** - The app uses your location to help you find nearby VITA and TCE centers for free tax help. **Phone Access:** - The app allows you to make phone calls directly to the IRS or VITA/TCE locations. **Photos/Media/Files Access:** - The app saves map images and data to your device to reduce the need to download map data each time you use the feature. ### 9. **Security and Privacy** **Your Information is Secure:** - IRS2Go uses secure connections to protect your personal information. - Always ensure you are using the latest version of the app to benefit from the latest security updates. ### 10. **Getting Help and Support** **Need Assistance?** - If you encounter any issues or have questions, visit the "Help" section within the app. - You can also contact the IRS directly through the "Contact Us" feature for support. By following this guide, you can efficiently use the IRS2Go app to manage your tax-related tasks, making your tax season smoother and more convenient.