Turbo Card

Turbo Visa Debit Card App User Guide Welcome to the Turbo® Visa® Debit Card app, your tool for managing your finances anytime, anywhere. This guide will walk you through the app’s features and help you get the most out of your Turbo® Visa® Debit Card. Getting Started Download the App: Visit the App Store (iOS) or Google Play Store (Android) and search for “Turbo Visa Debit Card.” Tap “Install” to download and install the app on your device. Sign Up or Log In: Open the app and log in using your Turbo® Visa® Debit Card account credentials. If you’re a new user, follow the prompts to create an account by entering your personal details. Using the App Activate Your Card: If you’ve just received your Turbo® Visa® Debit Card, you can activate it directly through the app. Tap on the “Activate Card” option and follow the instructions to get started. Check Your Balance: Quickly check your account balance without logging in by using the “Slide for Balance” feature. Just slide the icon on the app’s home screen to view your balance instantly. Find ATMs and Cash Deposit Locations: Use the “ATM Locator” to find free ATMs near you. Avoid unnecessary fees by withdrawing cash from in-network ATMs. You can also locate places where you can deposit cash into your account using the “Cash Deposit Locations” feature. Pay Bills: Pay your bills anytime by tapping on the “Pay Bills” option. Enter the details of the bill you wish to pay and follow the prompts to complete your payment. Deposit Checks: Deposit checks directly into your account by using the “Deposit Checks” feature. Simply take a clear photo of the front and back of your check, then submit it for processing. Direct Deposit Information: Access your direct deposit information easily by tapping on the “Direct Deposit” option. Share these details with your employer or benefits provider to get your funds deposited directly into your account. Stash Money in Your Vault: Use the “Vault” feature to set aside money for future use. It’s a great way to save or manage your spending by keeping funds separate from your main balance. Send Money to Friends and Family: Easily send money to others by using the “Send Money” feature. Enter the recipient’s details and the amount you wish to send, then confirm the transaction. Managing Your Account View Transaction History: Keep track of your spending by viewing your transaction history. Access this feature from the home screen to see a detailed list of your recent transactions. Account Settings: Manage your account settings, including updating personal information, setting up security options, and adjusting notification preferences, directly from the app. ASAP Direct Deposit™: Set up ASAP Direct Deposit™ to get your paycheck up to 2 days earlier. Just ensure your employer or benefits provider has your correct direct deposit information. Security Features Lock Your Card: If your card is lost or stolen, you can lock it instantly through the app to prevent unauthorized transactions. Unlock it just as easily if you find it again. Secure Access: Protect your account by setting up biometric authentication, such as fingerprint or facial recognition, for secure and convenient login. Support and Troubleshooting Customer Support: If you have questions or need help, access the “Help” section within the app. You can also use the live chat feature during business hours or call the support number listed on the back of your card. Regular Updates: Keep your app updated to ensure you have the latest features and security enhancements. Updates are available through the App Store or Google Play Store. Tips for Maximizing Your Turbo Card Experience Use In-Network ATMs: Always use the ATM locator to find free ATMs near you and avoid unnecessary fees. Stash Money for Savings: Take advantage of the Vault feature to set aside money and manage your finances better. Set Up Early Direct Deposit: Enjoy the benefit of getting your pay up to 2 days early by setting up ASAP Direct Deposit.