WavePay APP by Wave Money

**WavePay by Wave Money - User Guide** Welcome to WavePay, Myanmar’s leading mobile financial service app. This guide will help you navigate the app and take full advantage of its features for fast, easy, and secure transactions. ### 1. **Getting Started** #### Download and Install - Visit the Google Play Store or Apple App Store and search for "WavePay." - Download and install the app on your smartphone. #### Sign Up and Account Setup - Open the app and sign up using your mobile number. - Follow the on-screen instructions to verify your account and set up a secure 4-digit PIN. - The "One Wallet, One Device" feature ensures that your account can only be accessed from a single device at any time. ### 2. **Navigating the Dashboard** #### Home Screen Overview - The home screen provides quick access to features such as Send Money, Scan & Pay, Top-Up, Bill Payments, and Bookings. - Use the menu at the bottom or the icons on the home screen to explore different sections of the app. ### 3. **Sending Money** #### How to Send Money - Tap on the “Send Money” option from the home screen. - Enter the recipient's mobile number or select from your contacts. - Enter the amount, review the details, and confirm the transaction using your PIN. - For transfers to non-WavePay users, the recipient can collect the money from a Wave Money agent using the transaction ID and the 6-digit secret code you provide. ### 4. **Making Payments** #### QR Code Payments - Select the “Scan & Pay” option from the home screen. - Scan the QR code provided by the merchant to make an instant payment. - Confirm the payment amount and authorize the transaction using your PIN. #### Online Shopping Payments - When shopping online, choose WavePay as your payment method at checkout. - Follow the prompts to complete your payment directly through the app. ### 5. **Topping Up Mobile Credit** #### Airtime Top-Up - Tap on the “Top-Up” icon on the home screen. - Enter your mobile number or select a number from your contacts. - Choose the amount or package you want to top up and confirm the transaction. ### 6. **Paying Bills** #### How to Pay Bills - Navigate to the “Bill Payment” section from the home screen. - Select the type of bill you want to pay (e.g., internet, solar, insurance). - Enter your account details, review the payment amount, and confirm the transaction. - Your payment will be processed instantly, and you can view the confirmation in the app. ### 7. **Managing Your Wallet** #### Cash In and Cash Out - To cash in, visit a Wave Money agent and provide your mobile number and the amount you wish to deposit. - To cash out, select the “Cash Out” option in the app, enter the amount, and visit a Wave Money agent to withdraw your funds. - You can also link your bank accounts or MPU cards for easy transfers to and from your WavePay wallet. ### 8. **Booking Services** #### Booking Flights, Bus Tickets, and Hotels - Go to the “Bookings” section on the home screen. - Choose the service you want to book (e.g., flight, bus, hotel). - Enter the required details, select your options, and confirm the booking. - Pay directly using your WavePay wallet, and receive a booking confirmation in the app. ### 9. **Security Features** #### Setting Up Security - Ensure your account is secure by enabling the "One Wallet, One Device" feature, which restricts access to your account to one device at a time. - Set a 4-digit PIN during account setup, and use it to authorize all transactions. - For money transfers to non-WavePay users, generate a 6-digit secret code to secure the transaction. #### Monitoring Account Activity - Regularly check the “Transaction History” section to review your past transactions and ensure all activities are authorized. ### 10. **Getting Help and Support** #### Accessing Support - For assistance, go to the “Support” section in the app. - You can access FAQs, chat with customer service, or call the support team for help with any issues. ### 11. **Additional Features** #### Viewing Your Balance - Check your WavePay wallet balance at any time from the home screen. - Tap on your balance to see a detailed breakdown of your account and recent transactions. #### Participating in Promotions and Contests - Keep an eye on the app’s “Promotions” section for opportunities to participate in contests and win rewards. By following this guide, you can effectively use WavePay to manage your financial transactions, pay bills, book services, and more. WavePay provides a secure and convenient way to handle all your financial needs in Myanmar, making everyday transactions simpler and more efficient.